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Terms of Conditions

Effective Date: 24 Jan 2025

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Welcome to Wellora Medical. By accessing our website (www.welloramedical.com) and using our services, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree, please do not use our website or services.

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1. About Wellora Medical

Wellora Medical provides medical tourism services, connecting individuals with healthcare providers in Turkey. We do not own or operate any hospitals, clinics, or medical facilities. Instead, we facilitate connections between patients and trusted medical professionals.

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2. Use of the Website

  • You must be at least 18 years old to use our services or have parental/guardian consent.

  • The information on our website is for informational purposes only and should not be considered medical advice.

  • You are responsible for ensuring the accuracy of any personal information you provide.

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3. Services Provided

Wellora Medical helps clients arrange medical consultations, treatments, and travel assistance in Turkey. However:

  • We do not provide medical services ourselves.

  • The final decision regarding treatments, procedures, and medical care rests with the healthcare provider you choose.

  • We are not responsible for medical outcomes, as treatments are carried out by independent medical professionals and facilities.

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4. Communication and Consultations

  • We offer online and in-person consultations, including meetings in Ottawa, Toronto, Montreal, New York and New Jersey, to help clients understand their options.

  • Communication through WhatsApp, email, or video calls is for guidance purposes only and does not replace professional medical advice.

  • All medical decisions should be made between the patient and the healthcare provider.

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5. Payments and Fees

  • Some services may require advance payments or deposits.

  • Payment terms, refunds, and cancellation policies will be communicated before confirming any medical service or travel arrangement.

  • Prices for treatments are determined by the medical providers and may change based on the patient’s specific needs.

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6. Privacy and Data Protection

  • We collect only name and email for communication purposes.

  • Our website includes a WhatsApp button for direct messaging. WhatsApp has its own privacy policy, and we do not store or track conversations.

  • For more details on how we handle your data, please read our Privacy Policy.

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7. Limitation of Liability

  • Wellora Medical is a facilitator, not a healthcare provider. We do not guarantee medical results or take responsibility for medical procedures.

  • Any agreements, treatments, or procedures are between the patient and the medical provider.

  • We are not liable for unexpected medical complications, travel disruptions, or additional costs that may arise.

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8. Third-Party Links and Services

  • Our website may contain links to third-party websites, including clinics, hospitals, and travel providers.

  • Wellora Medical is not responsible for the content, security, or policies of any external sites.

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9. Changes to Terms and Conditions

  • We may update these Terms and Conditions at any time. Any changes will be effective immediately upon posting.

  • It is your responsibility to review this page regularly for updates.

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10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Wellora Medical
Email: info@welloramedical.com
Phone: +1 647 8297947

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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